Privacy Policy

01Who we are

The App is operated by Naresh Soni, «registered address — to be added», for the benefit of the Soni / Swarnkar community. Community trusts and their administrators use the App to manage their members, events, and donations, but the platform itself is operated by the Operator. Contact: jmnaresh@gmail.com / +91 88663 70537 (a dedicated support email will be announced in-app once live).

02Information we collect

We collect only what is needed to run the community platform.

a) Information you provide:

• Account & identity: mobile number (used for OTP login), name, gender, date of birth, profile photo.
• Community profile: city, state, native place, family/relationship details, occupation.
• Matrimony (Rishta), if you use it: matrimonial profile details and photos you choose to add.
• Business listing, if you create one: business name, category, address, phone, photos.
• Donations & payments: donation amount, campaign, and — for 80G receipts — the name, PAN, and address you provide. Card/UPI/bank details are entered on our payment partner's secure screen, not stored by us (see section 5).
• Content you post: announcements/posts, poll votes, comments, gallery photos, chat messages.
• Support & reports: the content of reports, blocks, and messages you send to admins.

b) Information collected automatically:

• Device & usage: device model, OS version, app version, and basic usage/diagnostic data needed to keep the App working and secure.
• Notifications token: a push-notification identifier (Google FCM) to deliver alerts.

03How we use your information

• To create and manage your member account and verify you via OTP.
• To run community features: member directory, feed, events, gallery, chat, matrimony, business directory, scholarships, dharamshala bookings.
• To process donations, membership, and other payments, and to issue receipts (including 80G).
• To send notifications you've opted into (announcements, reminders, chat, approvals). You can mute categories in Notification settings.
• To keep the community safe — review reports, moderate photos/content, and act on misuse.
• To meet legal, accounting, and tax obligations of the Operator and of the community trusts that receive donations.

04Who can see your information

• Other community members: parts of your profile (e.g. name, city, and — if you opt in — matrimony/business details) are visible to approved members of your samaj, by design. You control what optional information you add.
• Samaj administrators and trust administrators: authorised admins (including the administrators of your city's community trust) can view member records and manage content for community administration — for example approving registrations, managing dharamshala bookings, and issuing donation receipts.
• Payment partner: Razorpay processes payments securely on our behalf.
• Service providers: hosting and push-notification (Google Firebase) providers, bound to protect your data.
• Legal: where required by law, court order, or to protect the rights and safety of members.

05Payments

Payments (donations, membership, paid features) are handled by Razorpay. When you pay, your card/UPI/bank details are entered directly on Razorpay's PCI-DSS-compliant systems. We receive only the transaction status and the information needed for receipts. Razorpay's own privacy policy also applies to that step.

06Photo moderation

Matrimony and certain community photos are reviewed before they appear to keep the community safe. Reviewed photos are stored on our systems and shown only to the intended audience.

07Data retention

We keep your data while your account is active and as long as needed for the purposes above. Donation, payment, and tax records are retained as required by law (typically several years). When no longer needed, data is deleted or anonymised.

08Your rights (DPDP Act)

You may:

• Access the personal data we hold about you,
• Correct or update inaccurate data (most fields are editable in-app),
• Request deletion of your account and data (subject to legal retention of financial records),
• Withdraw consent / mute notifications,
• Raise a grievance (see section 12).

To exercise these, use the in-app options or contact us at jmnaresh@gmail.com.

09Security

We use OTP-based login, access controls, encrypted connections (HTTPS), and admin role restrictions to protect your data. No system is perfectly secure, but we take reasonable measures and act promptly on any incident.

10Children

The App is intended for community members. Matrimony (Rishta) features are for adults (18+) only. Where a minor is added by a parent/guardian (e.g. a child's scholarship marksheet), the guardian is responsible for that information and consents on the child's behalf.

11Changes to this Policy

We may update this Policy. Material changes will be notified in-app. The "Last updated" date above reflects the current version.

12Grievance Officer

In line with Indian law, you may contact our Grievance Officer for any privacy concern:

We will acknowledge complaints within the timelines required by law.